Dell Strike F1 to Continue F2 to Run the Setup Utility
___________________________________________________ Bill Smithers - Microsoft MVP July 2013 - Dec 2020
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Thanks Bill for the comprehensive set of links! One of the links you pointed to directed me to this:
https://www.dell.com/support/article/en-ca/sln85632/dell-pc-does-not-turn-on-or-boot-into-windows?lang=en
which had this video:
https://youtu.be/keVTS3-9Akg
In the command prompt, it suggested using bootrec with a variety of switches. I tried them all, in the order of the video. These two commands has concerning results:
bootrec /scanos
bootrec /rebuildbcd
Scanning all disks for Windows installations.
Total identified Windows installations: 0
Do you have any guidance based on this?
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Your question clearly says this: Hard-disk drive failure
You can often still see and save files using other methods than booting into Windows, which you have done.
But you say Dell diagnostics says it isn't that.
___________________________________________________ Bill Smithers - Microsoft MVP July 2013 - Dec 2020
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Correct, Dell Diagnostics (quick scan; I didn't run exhaustive scan) doesn't show any problems. I would guess that even if there are some bad sectors, it might still boot, which is why I feel it's a configuration thing more than an actual hardware failure. Maybe I should run the exhaustive tests....
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I have since run the exhaustive tests from the manufacturer, and nothing was found that was wrong.
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I ended up backing up all the data. Then doing a fresh install of Windows. Unfortunately, it still won't boot. I get the same symptoms as before. Any further ideas?
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I ended up getting a new drive, and all went well from there.
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I ended up getting a new drive, and all went well from there.
I am glad you got it sorted out.
And the original error message must have been correct.
Cheers.
___________________________________________________ Bill Smithers - Microsoft MVP July 2013 - Dec 2020
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Source: https://answers.microsoft.com/en-us/windows/forum/all/problem-booting-computer/bef03046-b03f-4bec-908c-226cd70c07fb
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